RDS-Tools, a pioneer in providing tailored solutions for MSPs and Microsoft resellers, is excited to announce the release of Version 3.80 of RDS Remote Support. This significant update introduces key features designed to enhance security, control, and communication, underscoring RDS-Tools’ commitment to delivering easy-to-use, affordable, and reliable remote support tools.
Enhanced Security with Two-Factor Authentication
In today's digital landscape, securing remote access is paramount. With the latest update, RDS Remote Support now includes Two Factor Authentication (2FA), adding an extra layer of security to protect sensitive information. Administrators can easily configure 2FA from the "Security" tab in the Administration Console, ensuring that only authorised users gain access to remote systems.
Greater Control with Subscription Key Restriction Access
To provide administrators with more control over their remote support environment, RDS Remote Support introduces Subscription Key Restriction Access. This feature prevents unauthorized users from attaching to users' subscription key, enhancing the security of their remote network. Administrators can find this option in the "Security" tab of the Administration Console, allowing for robust governance and protection.
Seamless Multilingual Communication with Chat Translation
Breaking down language barriers, the new Chat Translation feature in RDS Remote Support leverages AI-powered technology to translate chat messages into your OS region language in near real-time. This functionality ensures smooth communication across global teams and clients. Simply click the "Translate chat" button to enable this feature and facilitate effective multilingual support interactions.
Commitment to Innovation and Customer Satisfaction
The release of Version 3.80 highlights RDS-Tools’ ongoing dedication to innovation and meeting the evolving needs of MSPs and IT Professionals. By integrating advanced features such as Two-Factor Authentication, Subscription Key Restriction Access, and Chat Translation, RDS-Tools continues to set the standard for secure, reliable, and user-friendly remote support solutions.
Availability
Version 3.80 of RDS Remote Support is now available for download. Existing users are encouraged to upgrade to the latest version to take advantage of these new features and improvements. For more details and to access the full changelog, please visit https://rds-tools.com/rds-remote-support/
)
)
)
)
)
