Would you like to see the site in a different language?
RDS TOOLS BLOG
RDS-Tools just released RDS-Remote Support version 3.4, with Wake-On-Lan solution.
)
RDS-Tools is excited to announce the launch of RDS-Remote Support version 3.4. This latest update introduces a groundbreaking feature - Wake-on-LAN (WoL), alongside a range of enhancements. With this innovative addition, support agents can effortlessly power on disconnected PCs, enabling unattended remote support at any time, without any limitations.
RDS-Remote Support's core strength lies in its ability to offer unattended access and block user inputs. This means that support agents can provide uninterrupted assistance, whether the user is at their desk and in need of immediate help or away from their workstation. By harnessing the power of RDS-Remote Support, agents can now deliver uninterrupted support, ensuring seamless resolution of any technical challenge.
The newly introduced WoL solution takes remote support convenience and effectiveness to new heights by allowing agents to remotely power on disconnected PCs. With a simple click, support personnel can wake up the target machine, establish a secure connection, and remotely take control. This streamlined process eliminates the need for users to be physically present, resulting in significant time savings and increased productivity for both support agents and end users.
The newly integrated WoL solution takes the convenience and effectiveness of remote support to unprecedented levels by empowering agents to remotely power on disconnected PCs. With a simple click, support personnel can wake up the target machine, establish a secure connection, and gain remote control. This streamlined process eliminates the need for users to be physically present, resulting in significant time savings and increased productivity for both support agents and end users.
In addition to the remarkable WoL feature, RDS-Remote Support version 3.4 introduces several other enhancements to optimize the support process:
These enhancements empower support agents, elevating their ability to provide efficient and uninterrupted assistance. By removing limitations and introducing user-friendly improvements, RDS-Remote Support guarantees a seamless support experience for both agents and end users.
To delve deeper into the new WoL feature and its configuration, users can visit the dedicated documentation page . This comprehensive guide offers invaluable insights into leveraging the WoL solution for unattended remote support.
For those interested in exploring the power of RDS-Remote Support, a trial version of the product can be
downloaded for free
.
Your RDS Tools Team
Simple, Robust and Affordable Remote Access Solutions for IT professionals.
The Ultimate Toolbox to better Serve your Microsoft RDS Clients.
Get in touch
Related Posts
)
Looking for advanced monitoring tools? Ready to dive into effective Windows application performance monitoring? Learn more on the subject before we emphasize the power of RDS-Tools Server Monitoring as the go-to solution for IT professionals managing RDS environments.
)
RDS-Tools is excited to announce the latest release of RDS-Remote Support, now equipped with full Freshdesk Integration.
)
Learning how to restart Remote Desktop efficiently is crucial for maintaining productive, stable remote environments. This guide provides actionable steps and explores how RDS-Tools’ powerful solutions enhance the restart experience, ensuring seamless session management with robust security and monitoring features.
)
A guide on how to set up unattended access in TeamViewer, followed by information on RDS-Remote Support as a powerful alternative for IT administrators.
